Schedule 4

Welcome and kick off session to meet and reconnect with colleagues from around the world. The meeting will take place in Pedro Leitão Ballroom.
About the room: Facing the public garden, the room boasts grand crystal chandeliers and handmade tapestries by acclaimed contemporary Portuguese artist Pedro Leitão, hang on the rose-coloured marble walls. Grand crystal chandeliers reflect their brightness on the polished oak floor, and long silk curtains decorate large windows facing onto Lisbon’s most charming public garden.

VENUE: Pedro Leitão Ballroom

14:00 – 14:30 - Welcome Coffee – Sponsors’ Time

16:00 - 16:30 - Coffee Break Sponsors’ Time

Welcome by EHMA President & by Chairman of Organizing Committee

Official Opening of the 49th Ordinary General Meeting by EHMA President:
- Approval of the Minutes of the 48th AGM
- President annual report
- Financial Report
- Auditors & Arbiters Reports
- Membership Situation

Members’ Time
Presentation Venues EHMA General Assembly 2024 and 2025

Introduction of Prof Ian Millar & Young EHMA Group 2023

HÄSTENS

Presentation of New Members and Nolan Cornell University draw

Mr. George Antoniadis - S-Rate

Mrs. Valérie de Corte - Ecole Hotelière de Lausanne

EHL student thesis project on “Is the Hotel General Manager a dream work for the future? Why to become one?”

EHMA Best Practices 2022 “Talent Retention & Human Culture”

Closing Remarks & end of AGM

Lisbon dine out. Pre-Arranged Transfers depart from Four Seasons Hotel Ritz Lisbon, to Pátio da Galé.
About the venue: This venue, Pátio da Galé is located on the west wing of Terreiro do Paço, one of the city’s most emblematic squares and walking distance form the riverfront. in the 16th century stood King Manuel I royal residence and the House of India, today lies a venue marked by versatility: historic Pombaline arcades filled with natural light and high limestone rock walls. It is the venue of choice for Portugal’s Fashion Week, but also for weddings, conventions and brand presentations.

VENUE: Pátio da Galé

ATTIRE: Casual Chique

Discover the city from the ground up in this exhilarating tour from the tuk tuk. Ascend through the narrow cobbled streets and atmospheric surrounds of the ancient Alfama quarter to the breathtaking views of the city as seen from the reconstructed ramparts of Castelo São Jorge (Castle of St George). Descend to the historical vastness of Belém and its UNESCO listed tower that marks the end of the land and the beginning of the sea. Pay tribute to Portugal’s maritime past at the Monument of Discoveries, then savor the essence of Lisbon in the form of traditional Pastéis de Belém (custard tarts) at Antiga Confeitaria de Belém—you can even take a private peek into the kitchen that has housed the secret recipe since 1837! End your tour with a stop at the 15th century Jerónimos Monastery, the pinnacle of Manueline-Portuguese Gothic architecture, built to commemorate the discovery of the sea route to India. Visit the tombs of Vasco da Gama and Luís de Camões, Portugal’s national poet, before whizzing back to the Hotel through Lisbon’s labyrinthine streets. A tour that’s as exhilarating as it is educational: don’t miss out!

DEPARTURE: Tuk-tuk city tour leaving the hotel at 16:00 pm

Meetings and talks sessions with panellists and invited speakers from around the world. The meeting will take place in Pedro Leitão Ballroom. About the room: Facing the public garden, the room boasts grand crystal chandeliers and handmade tapestries by acclaimed contemporary Portuguese artist Pedro Leitão, hang on the rose-coloured marble walls. Grand crystal chandeliers reflect their brightness on the polished oak floor, and long silk curtains decorate large windows facing onto Lisbon’s most charming public garden.

VENUE: Pedro Leitão Ballroom

11:00 - 11:30 - Coffee Break Sponsors’ Time

16:00 - 16:30 - Coffee Break Sponsors’ Time

Leadership - From good to great - Powered by people

Artificial Intelligence: Beginnings, present, and discussion of the future

Diversey

What is the Metaverse and why it’s relevant for the travel & hospitality industry

Four Seasons Hotel Ritz Lisbon kitchen team, headed by the executive chef Pascal Meynard has prepared a lunch buffet for a relaxed lunch break in Fernando Pessoa room. About the room: Windows run the entire length of the room, leading to the large terrace in front. The garden-like terrace has an extraordinary view of Eduardo VII Park.

VENUE: Fernando Pessoa Room

The energy decade

Historical modernism

The future of quality

Executive Chef Pascal Meynard, has prepared an esquisite Cocktail and Gala dinner to be served in the hotel’s Ballroom. About the room: Facing the public garden, the room boasts grand crystal chandeliers and handmade tapestries by acclaimed contemporary Portuguese artist Pedro Leitão, hang on the rose-coloured marble walls. Grand crystal chandeliers reflect their brightness on the polished oak floor, and long silk curtains decorate large windows facing onto Lisbon’s most charming public garden.

VENUE: Pedro Leitão Ballroom

ATTIRE: Black Tie

Travelling to Arrábida. The Arrábida Natural Park that stretches, on clear days, all the way to the city. The Arrábida Natural Park extends some 10,000 hectares and boasts a soil, micro-climate and diversity of flora and fauna considered amongst the best in Portugal. In the heart of the park, the sprawling 16th century Convento da Arrábida dazzles like a white beacon amidst the dense green hills. Follow the small winding road that takes you to the sublime hidden beach and calm emerald waters of Portinho da Arrábida. Or head to the charming villages of Azeitão at the foot of the mountains, famed for their wine, olives and delicious queijo de Azeitão sheep’s cheese. Other specialties of the area include azulejos in São Simão and the divine tortas de azeitão sponge rolls. JOSÉ MARIA DA FONSECA WINE ESTATE | (Vila Nogueira de Azeitão). Founded in 1834 by José Maria da Fonseca (and still in the hands of his descendants), this gorgeous old estate is famed for its Moscatel de Setúbal and Periquita, the two leading ambassadors for fine Portuguese wines. The Moscatel is made out of Castelão grapes, an indigenous variety that thrives in southern Portugal and was brought to prominence by the da Fonseca family; Periquita is the oldest Portuguese table wine, enjoyed for its fruity, spicy character. It’s worth visiting the cellars in the Manor House Museum as well as taking a trip to the family’s José de Sousa Winery in southern Alentejo, complete with amphorae cellar.

DEPARTURE: Leaving the hotel at 10:30 am.

CAPACITY: Limited to 16 people

Belém’s waterfront monuments and vast open spaces are a tribute to Portugal’s Age of Discoveries and legendary nautical adventurers. Belém’s monuments and exhibitions celebrate every momentous journey—Ceuta, North Africa in 1415; Africa’s Cape of Good Hope in 1488; India in 1498; Brazil in 1500; Thailand in 1511; China in 1513and Japan in 1542 to name but a few—and immortalize every pioneer. Highlights of this iconic district include: Jerónimos Monastery: the exquisite 15th century UNESCO-listed monastery built to celebrate
the maritime route to the Indies; Padrão dos Descobrimentos: a 52-meter-high tribute to 33 key figures from Portugal’s Golden Age. How many can you identify..?; Wind Rose: a 50-meterdiameter marble mosaic (and map) gifted to Portugal by South Africa in 1960; Torre de Belém: the original 1525 fortress in the middle of the water, now a UNESCO World
Heritage site and impressive tourist attraction; MAAT: the newest landmark on Lisbon’s waterfront. The low-rise building, designed along the riverside in a curvy structure, which swells and ducks into the ground will create a new public area by the water to the city. RICARDO ESPÍRITO SANTO SILVA FOUNDATION VISIT: A Foundation at the Portuguese School of Decorative Arts and the Arts and Crafts Institute. Rare goldsmith works, furniture, and carpets are on display and the shop sells reproductions created in the workshops.

DEPARTURE: Leaving the hotel at 10:30 am.

CAPACITY: Limited to 32 people

The group will be divided to two groups of 16. The tour will combine both Belém and Alfama districts

It takes less than an hour from Lisbon to travel back to the age of imperial Portugal and Europe’s original epicenter of Romantic architecture. Portuguese aristocrats have followed their Royals here since the 14th century. And it’s not hard to see why as you drive the region’s winding roads. Open the windows and inhale the pure air of the Serra de Sintra (Sintra Mountains), fresh with the scent of the region’s thousand different species of plants. Then float away on the dreamy UNESCO World Heritage imagery revealed before you: sprawling baroque palaces amidst box hedges and fountains; towered and turreted summer residences shaded by magnificent formal gardens; hilltop princesspalaces silhouetted pink, yellow and red against a turquoise sky…. Everywhere, glazed azulejos whisper a regal past and the awe-inspiring views transport the imagination deep into the mysterious mountains. Visit: Palácio National de Sintra, the oldest royal palace in Portugal, for its azulejo-smothered interiors; Palácio National de Pena for its storybook, ice-cream-colored turrets and magical hilltoplocation; Quinta da Regaleira for its lavish Gothic, Manueline and Renaissance architecture and extraordinary garden wonderland comprising underground tunnels and caves, towers, fountains and wells; A Piriquita, for the famous travesseiros (flaky pastries filled with melon jam, almonds and eggs) and Fábrica das Verdadeiras Queijadas da Sapa for to-die-for queijadas: delicate homemade goat’s cheese and almond cakes.

DEPARTURE: Leaving the hotel at 10:30 am.

CAPACITY: Limited to 32 people

After two inspiring days, is time for farewell over a relaxed breakfast at Fernando Pessoa room. About the room: Windows run the entire length of the room, leading to
the large terrace in front. The garden-like terrace has an extraordinary view of Eduardo VII Park.

VENUE: Fernando Pessoa Room